1. Who We Are
Tech4Solutions ("we", "us", "our") operates the website apps.tech4solutions.gr and the Tech4 Apps desktop applications. We are a company based in Greece and operate in compliance with the EU General Data Protection Regulation (GDPR).
Contact: support@tech4solutions.gr
2. What Data We Collect
2.1 When you make a purchase
When you purchase an app, we collect only what's necessary to complete the transaction:
- Email address (to send your license key and download link)
- Payment information (handled entirely by Stripe — we never see or store card numbers)
- Platform choice (Windows/macOS) for the correct download
2.2 When using our apps
Our apps process your files locally on your computer. Your documents, photos, and data are never uploaded to our servers. For AI features, the app sends only the input text to a secure AI API — no files are stored on the server.
2.3 When using the contact form
If you contact us through the contact form, we collect your name, email, and message solely to respond to your inquiry.
2.4 Automatic data
Our website may collect anonymous analytics (country, browser type, pages visited) to improve our service. We do not use tracking cookies or advertising cookies.
3. How We Use Your Data
- To send license keys and download links after purchase
- To communicate about your order or provide technical support
- To provide AI features within the apps
- To improve our website and applications
We never sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following trusted services:
- Stripe — Payment processing (PCI DSS Level 1 certified). We never see or store card details.
- Brevo — Email delivery (license keys, support replies).
- Vercel — Website hosting.
- Groq — AI API for in-app features (input text is not stored).
5. Data Retention
Purchase records (email, license keys) are kept as long as the license is active. Contact messages are deleted after resolution. You can request deletion at any time.
6. Your Rights (GDPR)
As an EU resident, you have the right to:
- Access — request a copy of your data
- Rectification — update inaccurate data
- Erasure — request deletion of your data
- Portability — receive your data in a readable format
- Objection — object to specific processing
To exercise your rights, contact: support@tech4solutions.gr
7. Security
We use HTTPS encryption, secure data storage, and access controls to protect your information. Payments are processed exclusively through Stripe, which is PCI DSS Level 1 certified.
8. Children
Our services are not directed to children under 16. We do not knowingly collect data from minors.
9. Changes
We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.
10. Contact
For privacy-related questions, contact us:
Tech4Solutions
Email: support@tech4solutions.gr
Location: Greece, EU